Privacy Policy

Last updated: 5 November 2026

Overview

In handling your personal information, Red Leaf Ventures Pty Ltd ABN 94 662 287 416 trading as FundingPro and its individual representatives (“the Broker”) are committed to complying with the Privacy Act 1988 and the Australian Privacy Principles.

The Broker is an authorised credit representative of Connective Credit Services Pty Ltd, Australian Credit Licence 389328 (‘we, us, our’). Any reference to “we, us, our” is to the Broker and will include reference to our aggregator, Connective Broker Services Pty Ltd and any of its related companies (“Connective”).

We collect information about you for the purposes set out in this Privacy Policy. When you ask us to assist, you agree we can, consistent with Australia’s privacy and credit reporting laws, collect, use and exchange consumer and/or commercial credit and personal information (“information”) about you for those purposes.

We are collecting information about you, as applicable:

  • To source for you, or a company of which you are a director:
    • Consumer credit for personal, household, domestic or residential investment purposes; or
    • Commercial credit for business purposes; or
    • Other services you ask us to provide; or
  • To support a guarantor application that you provide.

As your broker, we require the information we collect from you to assess your credit or guarantor application or the credit application of a company of which you are a director, to source a suitable credit provider and any required insurances and to manage the application process, where required. If you do not provide the information sought, we may be unable to process your application, or the company’s application, or we may be limited in the other services we can offer you or the company.

Your information – Collection and Disclosure

The personal information we collect may include a broad range of information from your name, address, and contact details to other information about your qualifications, employment history and financial information.

“Personal information” may include any sensitive information (including health information) and may include any information you tell us about any vulnerability you may have. We may use that information to assess your application and, where appropriate, to source a suitable credit provider or lessor and / or insurance provider. We may, as appropriate:

  • Disclose your identification information to a consumer credit reporting service (“Consumer CRS”) and/or a commercial credit reporting service (“Commercial CRS”), where we hold your consent (see Credit reporting bodies below).
  • Use any information a CRS provides in its report to assist us to preliminarily assess your credit or guarantor application (references to a “CRS” could be to either a Consumer CRS or a Commercial CRS).
  • Disclose your information to an insurer or insurers to source any insurances you wish to obtain; and
  • Disclose your information to our advisers, aggregators, licensees and other financial intermediaries, a credit provider or credit providers to apply for finance on your behalf.

Some of the recipients to whom we disclose your personal information may be based overseas. It is not practicable to list every country in which such recipients are located but it is likely that such countries will include the Philippines, India and Nepal.

How we protect your information

We take all reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or exposure. All Connective staff are required by the terms of their employment to maintain the confidentiality of customer information. Access to your information is restricted to those employees whose job requires that information. Access to our premises and computer systems is restricted through locks, password protection, internet firewalls and routers.

We will take reasonable steps to destroy or de-identify your personal information when your personal information is no longer required for our business functions.

Credit Providers

As part of providing our services to you, we may undertake tasks for a credit provider which are reasonably necessary to manage the application process. When doing so, we are acting as agent for the credit provider, with the same privacy law requirements applying to both of us.

We may submit your application to one or more credit providers. A full list of the lenders (credit providers) we have access to can be found at:

A credit provider, to whom we submit an application, may disclose information about you to, and collect information about you from, one or more CRS.

The website of each credit provider contains details of each CRS with which it deals and other details about information held about you, including whether that information may be held or disclosed overseas and, if so, in which countries. The websites also describe your key rights. These details may be described on the credit providers’ websites as ‘notifiable matters’, ‘privacy policy’, ‘credit reporting policy’ or ‘privacy disclosure statement and consent’, or similar.

For each Consumer CRS a credit provider uses, the website details will include the following specific information:

  • That the CRS may include information the credit provider discloses about you to other credit providers to assess your credit worthiness.
  • That, if you become overdue in making consumer credit payments or commit a serious credit infringement, the credit provider may disclose that information to the CRS.
  • How you can obtain the credit provider’s and/or the CRS’s policies about managing your information.
  • Your right to access and/or correct information held about you and to complain about conduct that may breach the privacy and credit reporting laws.
  • Your right to request a CRS not to undertake pre-screening for purposes of direct marketing by a credit provider.
  • Your right to request a CRS not to release information about you if you believe you are a victim of fraud.

This detail will also be included by the credit provider who approves your application in the privacy disclosure statement and consent document it will provide to you.

Each credit provider website includes information on how to contact it and how to obtain a copy of its privacy documents in a form that suits you (e.g. hardcopy or email).

You agree we may:

  • Use your information:
    • To assess your consumer or commercial credit and/or guarantee application and/or to assess a credit application by a company of which you are a director.
    • To source any finances you require.
    • To source any insurances you require.
    • As the law authorises or requires.
  • Disclose to, and obtain from, any prospective credit provider or insurer, information about you that is reasonably necessary to obtain the finance and insurances you require.
  • Obtain from, and disclose to, any third party, information about you, the applicant(s) or guarantor(s) that is reasonably necessary to assist you obtain the finance and insurances required.
  • Provide your information, including your credit report(s), to one or more of the credit providers so they can assess your application, or the application of a company of which you are a director, or your suitability as a guarantor.
  • Provide information about you to a guarantor, or prospective guarantor.
  • Disclose your information to the extent permitted by law to other organisations that provide us with services, such as contractors, agents, printers, mail houses, lawyers, document custodians, securitisers and computer systems consultants or providers, so they can perform those services for us. Some of which may be located overseas.
  • Disclose your information to any other organisation that may wish to acquire, or has acquired, an interest in our business or any rights under your contract with us, or the contract with us of a company of which you are a director.

Our website

Our website uses Google Analytics, a service provided by Google, to help us understand how visitors use the site. Google Analytics uses cookies to collect information such as the pages you visit, how long you spend on them, the type of device and browser you use, and your approximate location. We use this information in aggregate form only and it does not identify you personally. Google may process this information on servers located outside Australia.

You can prevent Google Analytics from collecting information about your visits by installing the Google Analytics Opt-out Browser Add-on or by blocking cookies in your browser settings.

Our Bank Statements page includes a secure portal operated by BankStatements.com.au (provided by Experian Open Data Solutions Pty Ltd). Information you enter into that portal is collected by its provider under its own terms and privacy policy.

Our website does not collect personal information through online forms. If you email us, we will handle the information you send in accordance with this Privacy Policy.

Your rights

You have the right to ask:

  • Us to provide you with all the information we hold about you.
  • Us to correct the information we hold if it is incorrect.
  • Us for a copy of this Privacy Policy in a form that suits you (e.g. hardcopy or email).
  • A CRS not to use your information for direct marketing assessment purposes, including pre-screening.
  • A CRS to provide you with a copy of any information it holds about you.

You can gain access to the information we hold about you by contacting our Privacy Officer:

Email: info@fundingpro.com.au
Mail: Privacy Officer, FundingPro, Westfield Tower 2, Suite 17.04, Level 17, 101 Grafton Street, Bondi Junction NSW 2022

In some cases, an administration fee may be charged to cover the cost of providing the information.

Credit reporting bodies

The consumer and commercial credit reporting services we may use are:

Each credit reporting body has a policy about how it manages credit-related personal information, available on its website.

Complaints

If you have a complaint about how we have handled your personal information, please contact our Privacy Officer using the details above with the exact details of your complaint, so we can work towards a prompt and fair resolution.

If we are unable to reach a satisfactory resolution, you can make a complaint in writing to the Australian Credit Licence holder, Connective Credit Services Pty Ltd. Any dissatisfaction with a credit representative operating under the licence will be handled in an efficient, timely and effective manner in accordance with ASIC regulations of Internal Dispute Resolution (IDR).

Attention: Compliance and Complaints Handling Officer
Phone: 1300 656 637
Email: complaints@connective.com.au
Website: www.connective.com.au
Mail: Level 29, 555 Collins Street, Melbourne VIC 3000

If your concerns remain unresolved, or you have not heard from us within 30 days, you can have your complaint heard by an independent party. The complaint can be lodged with the Australian Financial Complaints Authority (AFCA):

Phone: 1800 931 678 (free call)
Email: info@afca.org.au
Website: www.afca.org.au
Mail: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001

Time limits may apply to complain to AFCA and so you should act promptly or otherwise consult the AFCA website to find out if or when the time limit relevant to your circumstances expires.

You may also complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Your consent to collect and disclose

By asking us to assist, you consent to the collection and use of the information you have provided to us for the purposes described above.

Where the applicant, or guarantor, is a company of which you are a director, you consent to the disclosure and use of your information, in addition to the company’s information, in each of the ways specified in this Privacy Policy.

For more information on your privacy rights please visit www.oaic.gov.au