Louise & Rick
Terrigal
James Watson at Funding Pro was exceptional to work with. He transformed a potentially stressful process into a seamless and enjoyable experience, offering clear and polite explanations and excellent guidance at every step. Not only is he a super-smart operator, utilising the best tools, software, and documentation available, but his customer service exceeds expectations. He was always available and extremely easy to talk to, even going beyond the call of duty to liaise directly with our conveyancer during the settlement process. His extensive knowledge and sound advice guided us smoothly through the complex world of banks and financial institutions, enabling us to secure a full-doc loan with the right bank at the best rate. Despite extremely challenging circumstances, he achieved a timely and positive outcome for us and we highly recommend James and Funding Pro to anyone needing a mortgage.